My Shea Sorbet is hard. What’s the best way to apply it?
At room temperature Shea Sorbet is solid, and can be a bit harder in the winter. The best way to apply it is to rub a small chunk of the balm in between hands to warm it up to body temperature and then generously apply to your rough spots and allow to soak in overnight. If treating really crusty hooves, apply and cover with socks to help lock in that extra moisture.
What ingredients do you avoid when making a butter balm?
There's lots of things you won't find in this cream (or any of our other products) because they were all formulated for family members and close friends. This includes Paraffin and Mineral Oil which derive from petroleum, but are commonly found in commercial moisturisers like Sorbolene. We don’t think putting the stuff that goes into our cars on our skin is the healthiest thing we can do.
We also don’t use any synthetic preservatives such as Parabens and Phenoxyethanol, although they're pretty commonly found, including with a few brands that claim to be natural (you know who you are!). We avoid a lot of other things too, way too many to list here. We also don't use any useless, trendy ingredients like stem cells from Swiss apples or super power jellyfish DNA, just natural, effective ingredients for healthy skin.
What does "Dermatologically Tested" mean?
You may have seen the term “Dermatologically Tested” on lots of products before, but did you know there’s not an actual definition or regulation for this term? Because that didn’t sit right with us, and because our aim is to make products for people with really sensitive skin, we decided to send a bunch of them off to be tested in an independent lab on 54 people who reported having sensitive skin. The results were given on a scale of 0 to 5 with 0 being no irritation or redness and 5 being a reaction. We’re happy to report that other than one person who had a reaction to the adhesive on the patch and another who found the patches painful to remove, all subjects reported 0 for redness and irritation for all the products we sent for testing. To check out the full report and summary of the test we did on this product, click here.
'Fragrance' is listed as one of the ingredients in this product. What does this mean?
When we first started making products, we used a blend of essentials oils to give them a lovely fragrance. But many people have severe reactions and allergies to them, even in small amounts. As a result, and because we make products for people with sensitive skin, we took them out of most products. Instead, we helped to develop a special kind of fragrant oil, whereby each component in it is less than the EU allergy threshold. This is how we can have a pleasant-smelling product without the reactions. The scents we use are proprietary blends from the company we get them from, and we’ve had no reactions since we made the switch. Also, of course, it is free from phthalates, which is the main concern in fragrances.
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